SPRING LIVING OVERVIEW

Spring Living Retirement Communities (springliving.ca) owns and operates 14 retirement communities in Ontario and Quebec and has an ambitious strategy to continue to grow the portfolio through acquisition of mid-market retirement residences across Canada over the next 3-5 years. Spring Living’s mission is to create warm, welcoming and secure environments for residents, foster caring connections, and provide personalized services by team members who are committed to making a significant IMPACT every day. Spring Living is the Retirement Community platform of Marlin Spring, a Real Estate company that strategically acquires, develops, constructs and repositions assets throughout North America.

JOB OVERVIEW

Reporting to the Vice-President Operations, your main mission is to contribute to the well-being of employees and residents through your actions and expertise in human resources.

ROLES AND RESPONSIBILITIES

Work closely with residence management on staffing, retention, compensation, talent management, coaching, employee relations, performance management, training and employee engagement.

• Understand business and functional dynamics; apply best HR practices and processes to create an effective organization.
• Coach and support executives and managers in the effective management of their organizations.
• Diagnose organizational efficiency problems and implement solutions.
• Manage and assist with recruitment for temporary and permanent hires.
• Lead change management by working closely with management and employees to improve working relationships.
• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
• Maintain in-depth knowledge of local employment laws and immigration legal requirements.
• Work closely with health and safety teams in each residence.
• Provide day-to-day performance management advice to residence management (e.g. coaching, counseling, professional development, disciplinary actions).
• Provide strategic HR direction and interpretation.
• Develop effective communication plans for policy changes or program roll-outs.

Regarding labor relations:

• Advise and assist management on the interpretation and application of collective agreements and labor laws.
• Work closely with management to ensure ongoing dialogue with union representatives in order to establish and maintain harmonious and constructive employer/union relations.
• Grievance management: Conduct investigations, compile files and attend arbitration hearings.

QUALIFICATIONS

• Bachelor’s degree in human resources, industrial relations or equivalent experience within the healthcare/retirement industry.
• 6 to 10 years’ experience in human resources with some experience within the healthcare/retirement industry.
• Candidate must have union experience and an understanding of bargaining.
• Business savvy and comfortable dealing with management as well as employees in all functional areas of the business regarding all aspects of HR.
• An assertive, flexible and sensible working style that is proactive in communications and effective in building relationships at all levels within the company as well as outside the organization.
• Strong analytical skills and demonstrated ability to solve problems quickly and creatively.
• Excellent written and oral communication skills with an open and collaborative work style.
• Must have demonstrated ability to influence at all levels of the organization.
• Demonstrated ability to lead change management efforts.
• Thorough knowledge of provincial employment legislation.
• Fluency in spoken and written French and English (advanced English required).

In accordance with Spring Living’s duty to protect the health and safety of team members and residents, all team members are requested to be fully vaccinated by the Canadian approved COVID-19 vaccine prior to the start of their first shift. Proof of vaccination is required.

Statement of Commitment- Spring Living is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Added to careers SL is committed to fair and accessible employment practices. If you require accommodation (including but not limited to, an accessible interview site, alternative format documents, ASL Interpreter or Assistive Technology) during the recruitment and selection process, please let us know.